Frequently Asked Service Questions


Can I Service a Vehicle with Kenny Kent Lexus Even if I Didn’t Buy Here?

At Kenny Kent Lexus, we are happy to serve the community with all of their vehicle maintenance and repair needs. If you have a make and model of vehicle that is outside of the Lexus family, we can still provide you with expert service. Our service technicians are trained to work on many different types of issues. Contact us if you need routine maintenance or repairs completed. We’ll see what we can do to help you.

How Often does Lexus Recommend an Oil Change?

Lexus recommends that their vehicles receive an oil change every 10,000 miles or every 12-months, whichever comes first. This is recommended when a 0w-20 synthetic oil is used for the oil change. This is a form of oil that is approved for longer durations of oil change-outs. In between these changes, it’s still important that you check your oil levels and the quality of your oil. You may need to add some oil during this time period. For precise timing, check your owners manual.

Do I Need an Appointment, or Can I Just Show Up?

If your Lexus is showing unexpected issues while you are driving or a check engine light comes on, we encourage you to stop down to your nearest Lexus dealership and service center. If you’re in need of routine maintenance for your vehicle, it works best if you give us a call first. We can have you in and out sooner if you have an appointment. If you’re experiencing a problem that you’re not sure about, give us a call and we can advise you on what we should do to proceed.

Do I Have to Pay For a Recall?

Lexus doesn’t require you to pay for anything when they issue a manufacturer recall. Because there is a problem with your vehicle that was caused by their design or manufacture process, you are not responsible to pay anything. Any parts or labor that is required for the job will be covered by Lexus. We just ask that you bring your vehicle in for the afternoon so we can address the problem.

When Should I Replace my Tires?

There are a few different ways that you can determine your tires are in need of replacement. You’ll want to check your tires every so often to see if they are showing signs of uneven wear. You can also look for cracking or splitting on the tire surface or on the sides. This could indicate you’re at a higher risk of a blowout. Low tread wear isn’t something you should ignore.

Is There a Warranty on Parts Used During Service?

Many Lexus parts that come straight from the manufacturer will hold their own warranty. That means you could have certain parts replaced free of charge if something ever goes wrong. This is one of the many benefits of using OEM parts from Lexus. Aftermarket parts don’t usually come with any kind of warranty coverage.